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Telephone System for Small Business

Increase sales by connecting remote teams, adding a toll free number and securing the functionality of a large business phone system without the large cost, hardware or maintenance. Options are ideal for small businesses, mobile professionals and home offices. Your business will sound more professional and convey a big business image.

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Why Internet Phone Service?

Internet/digital phone service delivers all the power of a business-class phone system, but with no hardware to buy and nothing to maintain. You can sign up on the web in minutes and get a toll free or local number with all the features your business needs for one low monthly rental. Internet phone service takes the cost and hassle out of communications, providing the following business benefits:

  • A professional communication platform
  • Connect all employees regardless of location
  • Advanced customer service features
  • Increased operational efficiencies
  • Reduced operating costs
  • Limited risk with no contract or commitment

What's involved in Using an Internet Phone Service?

An Internet phone system uses an 800 or local phone number that serves as your business "front door." It enables you to answer calls on your existing mobile, home and office phones, or even on your PC. Internet phone services also let you send and receive faxes, automatically route calls to any member of your team regardless of their location and provide callers with an auto-attendant (e.g., “Push 1 for sales, 2 for shipping, 3 for billing,” etc.) and a dial-by-name directory.

Features and Benefits of an Internet Phone System

With an Internet Phone System, your business can take advantage of the following features and benefits:

FEATURES BENEFITS
Toll Free Numbers Increase sales by offering customers toll free calling, or choose a vanity number that spells out a word to improve branding
Portable Local Number Choose what area code makes sense for your business and learn about ways where this can help you to save on inbound calls
Voicemail Process incoming calls more professionally and conveniently with standard greetings, multiple delivery options, and call alerts. Channel voicemail to your email or phone
Internet Fax Get communications when you need them and wherever you happen to be by sending, receiving, editing and even signing faxes electronically via email, Microsoft Office or your phone
Virtual PBX Create a virtual business with phone numbers and extensions that connect teams across the country and introduce virtual departments that serve your customer’s needs
DigitalLine Quickly and easily connect satellite offices, home offices and remote employees wherever you have high-speed Internet access using existing standard phones, IP phone or PCs with a system controller
Call Management Select call management features that advance efficiencies, support sales and improve customer service, such as dial-by-name directory, call forwarding, call screening, text message alerts, music/messages on hold, 24-hour support, call transfer, call logs, MS Outlook integration, fax on demand, real-time call control and more
Calling Card Improve phone expense management by using your phone number to place calls from any phone with a calling card

Common Business Users

There are many different types of businesses that benefit from the convenience, savings and work-flow efficiencies that an Internet Phone System offers including:

  • Advertising
  • Ecommerce (eBay / Retail)
  • Finance
  • Healthcare / Well Being
  • Legal Service
  • Marketing / PR
  • Media
  • Non-profit organizations
  • Real Estate
  • Technology
  • Trucking

Flexible Plans

Select from flexible Internet Phone System plans and pricing options. Choices and pricing vary based on the projected amount of calling minutes used per month as well as the type and number of calling features. As your business grows, so can your plan.

10 Great Reasons for Using Internet Phone System

  1. Present big business image at a small business price
  2. Use more robust phone features at less cost
  3. Redirect calls seamlessly to support timely and professional customer service
  4. Use an automated answering system to project big business service
  5. Connect your IP phone to a hotel Internet system to receive business calls at your office number and send calls without cell phone roaming charges
  6. Integrate low cost Internet-based calling with powerful business and telephone efficiency tools
  7. Connect all employees to one phone system regardless of location
  8. Create a vanity phone number to reinforce branding
  9. Improve work flow by channeling incoming calls efficiently
  10. Save money, increase sales and project a big business image at a small business investment

Where to Begin

To learn more about how your business can take advantage of the features and benefits offered with an Internet-based phone system, select from the following:

  1. Call toll-free at 1-888-433-4102
  2. Have someone contact you
  3. Chat live
  4. Sign up for a No-cost/No obligation trial

About Your Educational Champion

"RingCentral, Inc. Internet phone systems help small businesses grow through improved productivity and faster customer response times. Instantly activated on sign-up, service includes a choice of either a toll free or local number with multiple extensions, auto-receptionist, live call forwarding, on-hold music and messaging, a dial-by-name directory, Internet fax and much more. With all the power and functionality of an enterprise phone system—but without expensive hardware to buy or maintain—RingCentral Internet Phone Services has helped over 60,000 businesses sound more professional and look bigger."

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Note: This information is presented to provide a general overview of small business options and related services. It is not intended to be an exhaustive representation. Data has been compiled by the Knowledge Institute for informational purposes only. Content is provided on an "as is" basis and is not intended to, nor does it, provide advice or create a customer relationship between the Knowledge Institute, BUZGate™ and/or any other organization named herein, and any reader.


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page updated: August 28 2008
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